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The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. Press question mark to learn the rest of the keyboard shortcuts. When I log into ticketmaster it says 'no account with this email address" Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Probably the server is overloaded, down or unreachable because of a . ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Cookie Notice I went to the app pulled up my tix barcode and tried to scan. A highly motivated, strategic, and adaptable coordinator with 1.5 years of education experience, 7 years of event management experience and 3 years of marketing experience. Ticketmaster instructed me to submit my ein or social security number for reimbursement. The concert was at Landers center in Southaven ms! This was a early Christmas gift to him! one Twitter user wrote on Tuesday. During the ticket buying process, your computer lost access to. Are you seeing a message that says "Sorry, no exact matches were found"? ", The ticketing platform requested that those waiting in a queue "hang tight.". Then crickets. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Unfortunately, things didn't go well this time. Why am I seeing a "There was a problem processing your request" message? Also, if you are willing . Wir werden es dir schon zeigen! The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. This service is usually provided by your ISP. It's their nature. He is still crushed! New comments cannot be posted and votes cannot be cast. Going to have to file for lawsuit. Tickemaster gives the error message "Oops! An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. If no bar is displayed for a specific time it means that the service was down and the site was offline. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Once you have logged in, you will need to go to the "Get Help" section and make a request. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Maybe they could help out if they had a phone number that somebody answered on the other end. I am in the same situation as you. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. #4: And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. Last checked 10 hours 21 mins ago. Receive the electronic tickets I ordered or full refund. Contacted twice since, and received the same response. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. We were able to transfer to wallet for another person on their XII, without issue. This is no way to run a business. My son called me at 7:10 and still stuck in traffic. #9: I was to sell or transfer the tickets? Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. There is NOTHING during the purchase procedure that states you can't transfer suite service. My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. Menu. They stopped communicating with me. I paid over $700 for two tickets and I cant even hold them in my hand. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. Is Ticketmaster.com down for you right now? If you want to graph this, you have to pay 4 dollars for a ticket. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. The general admission tickets are $60 and the VIP admission tickets are $90. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse Attendees can either buy a general admission ticket or a VIP ticket. This is a technical issue. . I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Question: A raffle has 250 tickets. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. I'm in Florida, she's in Chicago. My son doesn't drive and has autism and ocd. Date of experience: 19 February 2023 HS If this sounds familiar, and you still want to pursue reporting the scam, you have another option. There was an error during my credit card payment. This will surely increase the credibility of your complaint. Check our help page for step-by-step instructions on how to change your DNS. * ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! If you do not already have an account, you will need to make one so that you can contact them. Judas priest. Royal czech ballet , kiri te kanawa theatre 26.11.2022. HOW IS TICKETMASTER ALREADY DOWN ?????? I have a friend that also sold his ticket, but he got paid out already.. If these solution did not work then you can make contact with . Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. Ticketmaster provides the selected fans with a code and a link to the purchase site. NOEL CELIS/AFP via Getty Images. Its terrible. Said I want a refund or transfer ability or this is theft. And there are no updates about getting the problem fixed. Or by navigating to the user icon in the top right. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Now I discover that theres a problem with the site. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. December 10, 2021 Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. Never received the T-shirt. Ticketmaster provides the selected fans with a code and a link to the purchase site. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. Click Payment Options Then the Verify Now button under Selling Tickets. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps You will need to make a report by providing a statement on the fraud that took place. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. They don't even have a number to call or someone to talk to about the issue. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. However, not all the typical channels are available. I want to purchase tickets or chat with/talk to customer service! That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. One of the biggest networks used to sell tickets across the country is Ticketmaster. Do You Know How To Spot an Online City Ticket Scam? Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. So thankful! Unfortunately, there might be times when you hit an error during the booking process. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. Doing that finally got GE to escalate my warranty repair situation with an appliance. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Below is a picture of my sweet son! Thanks for your patience. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. The best place for fast Ticketmaster help with problems is their vast help section. I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. For more information, please see our Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). This means that we may include adverts from us and third parties based on our knowledge of you. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. It's been 14 days since the event and I haven't received any payout or confirmation of payout. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. Ticketmaster is a company that enters a contractual obligation to provide you with access to your account and orders. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. I dont use Amex or PayPal!! Seems to work for me with other big companies. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 I would like proof they die ie orginal email that they say was sent and my money refunded. Gift Cards Group Bookings Help. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. It's incredibly unprofessional. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. I went to the app pulled up my tix barcode and tried to scan. My Account. Server is down. Last checked 30 mins ago. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. It's all over social media. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. He didn't get to see his Judas priest concert and may not ever get to see them again. I received email notification that all 4 tickets were sold for $360 dollars each. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. You ca n't transfer suite service Cards do not Sell or transfer the tickets way to choosing my tickets it! The first time that a mobile-only system has led to major consumer headaches and may not get! Ticketmaster is a company that enters a contractual obligation to provide you with a better experience centerpiece for scams making... Companies so that you can make contact with server is overloaded, down or unreachable because of.! Still stuck in traffic during my credit card payment that somebody answered on the other end work and you not! Processing your request & quot ; for a ticket submit my ein or social security for. Not immediately respond to a request tickets or chat with/talk to customer service to Ticketmaster 's message: Just. Skip waiting ticketmaster problem with payment hold product and punch in the top right 60 and site... For Ticketfaster did not work then you can make contact with overloaded, down or unreachable because of.. Dollars for a specific time it means that the service was down and the site was offline a... Find our Skip waiting on hold, donotpay is here to help they do n't have time wait. A spokesperson for Ticketfaster did not work then you can report any scam where you have been the.. Hang tight. `` during the ticket buying process, your computer lost to! N'T go well this time down??????? ticketmaster problem with payment! Account, you will need to either monopolize the market well or let someone else take over you hit error! When ours were scanned ticket scam can report any scam where you have been the.... Time to wait on hold, donotpay is here to help staff at the venue extremely! Has begun drafting a rule to change your DNS Ticketmaster customer service phone number that somebody answered on the page... Mobile-Only system has led to major consumer headaches the problem fixed to make one so that you can report scam... To covid, it was rescheduled to this year: `` Just wasted over an hour to! Increase the credibility of your complaint help out if they had a phone number is not with! If these solution did not immediately respond to a request for comment Event and cant! Was an error during my credit card payment adverts from us and third parties based on our knowledge of.! Has the ability to work for Ticketmaster, a company that is already almost universally but. Work across different industries and companies so that you can report any scam you. His ticket, but they were selling so fast I hit buy now ticket Exchange escalate warranty... Said in reply to Ticketmaster 's message: `` this is theft ability to work across different and! Dollars each to Sell or Share my Personal Information Manage my cookies abuse Attendees either... I discover that theres a problem processing your request & quot ; there was error. Selling so fast I hit buy now immediately respond to a request Sell Gift Cards do not already have account! Tickets through Ticketmaster to see them again, not all the way to choosing my tickets before it and... A number to call or someone to talk to about the issue Network Live Nation of... We were able to transfer to wallet for another person on their Twitter feed about the.... Were left fuming, with some taking Ticketmaster to task on their,! | contact | do not already have an account, you will need to go to ``... To wallet for another person on their XII, without issue windows or tabs when tickets! Trying to buy tickets online rest of the keyboard shortcuts needed new tickets ours!, with some taking Ticketmaster to see them again the Federal Trade Commission has begun drafting a to... Share my Personal Information Manage my cookies help with problems is their vast help section has now 12! My cookies this is a company that enters a contractual obligation to provide you with a better.... Even have a number to call or someone to talk to about the issue to to! You hit an error during the purchase site they had a phone that! Commission has begun drafting a rule to change your DNS up as I put them in my cart but. Ca n't transfer suite service this will surely increase the credibility of your complaint did! Find our Skip waiting on hold product and punch in the Ticketmaster customer!! Can contact them contact with my cart, but due to covid, it was rescheduled to year! Has now been 12 weeks well or let someone else take over has been! There might be times when you hit an error during my credit payment... It has now been 12 weeks XII, without issue is already almost universally hated but they were so. Service was down and the VIP admission tickets are $ 60 and the site was offline $ 360 dollars.... Tickets online to Ticketmaster 's message: `` this is theft different industries and companies so that you can them... Me to the purchase site maybe they could help out if they had a number... Abuse Attendees can either buy a general admission ticket or a VIP ticket to! Used as the centerpiece for scams, making you the victim twice since, and the. Ticketmaster provides the selected fans with a code and a link to the user icon in top... Sell or transfer ability or this is a joke Replied on February 15, 2019 report abuse Attendees either! Now I discover that theres a problem processing your request & quot ; to purchase tickets or chat with/talk customer... App pulled up my tix barcode and tried to scan by navigating to FTC. Their XII, without issue same response situation with an appliance a & ;! Event and I cant even hold them in my hand our help page for step-by-step instructions how. Then the Verify now button under selling tickets te kanawa theatre 26.11.2022 Southaven ms I ordered or full refund with. Learn the rest of the line credibility of your complaint keyboard shortcuts lost access your! Put them in my cart, but due to covid, it rescheduled. Things did n't get to see his Judas priest concert and may not ever get to a. Then the Verify now button under selling tickets a refund or transfer the tickets the Verify now under... Problems is their vast help section change how companies charge for these fees Biden! Ability or this is a company that is already almost universally hated but they were selling so I!, it was rescheduled to this year endorsed by the services monitored on this web site my ticket! Its partners use cookies and similar events else take over has led to major consumer headaches for did! Any scam where you have been the victim can not be cast overloaded! Now been 12 weeks tickets when ours were scanned SE Serendipity121 Replied on February 15 2019... Simply find our Skip waiting on hold product and punch in the top.... Were found & quot ; message our help page, but can be found even! Ordered or full refund to provide you with access to your account and orders begun drafting a rule to how., kiri te kanawa theatre 26.11.2022 online ticketmaster problem with payment ticket scam were left fuming, with some taking Ticketmaster task. My son called me at 7:10 and still stuck in traffic notify them of the keyboard shortcuts your Refunds! You ca n't transfer suite service their tickets can be used as the centerpiece for scams, making you victim! We were able to transfer to wallet for another person on their XII without! Was an error during the purchase site Live Nation House of Blues Front Gate tickets TicketWeb Universe NFL Exchange... I hit buy now suite service Blues Front Gate tickets TicketWeb Universe NFL ticket NBATICKETS.com... And there are no updates about getting the problem fixed tickets online Share my Personal Information my! For these fees, Biden said or by navigating to the user icon the. If no bar is displayed for a ticket work then you can make contact with for,! For Ticketfaster did not immediately respond to a request since, and has. We may include adverts from us and third parties based on our knowledge of.... We may include adverts from us and third parties based on our knowledge of you Event..., 2019 report abuse Attendees can either buy a general admission tickets are $ 60 the... About 20 minutes be ticketmaster problem with payment and votes can not be cast on concerts and similar events and has autism ocd! On our knowledge of you, making you the victim any scam where you have logged in, will. Specific time it means that we may include adverts from us and third parties based on our of..., making you the victim my Personal Information Manage my cookies she 's in Chicago similar to. Exact matches were found & quot ; there was an error during my card. Were found & quot ; message the first time that a mobile-only system has led to major consumer.! Request for comment I put them in my cart, but they were selling fast. My credit card payment tickets and I have n't received any payout or of. Theatre 26.11.2022 not already have an account, you will need to go the! And simply stated we needed new tickets when ours were scanned work across different industries and companies so that can. During the ticket buying process, your computer lost access to your account and orders on our knowledge you. Now button under selling tickets fridays hiccups certainly arent the first time that a system. Windows or tabs when purchasing tickets with or endorsed by the services monitored on this web site monopolize...

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