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Superdry Environment Policy. They have another 14 days to return the goods once they've told you . Does BJs Accept EBT Card For In-store and Online Purchases? SUPERDRY_12345678). Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Superdry brings you distinctive and. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. SNAP EBT Benefits For Eligible Purchases. Only a few Superdry stores sell vintage products. You must refund the customer within 14 days of receiving the goods back. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. The vintage stock is original and has a slightly lighter color in terms of its look. So, what happens if you decided to buy an item at Superdry? You can find your local drop-off point by clicking the . Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. Your statutory rights are not affected. Yes, Superdry provides free returns. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Product Specific Policies: However, you need to ensure that the item is in their original conditions. Check when you have to offer refunds and accept returns. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. You can read our full privacy policy (which incorporates our cookie policy) here. Original Proof of Purchase must be presented for a Return or Exchange. Get behind the scenes access to campaigns, collaborations, new products and sales. City, State/Province, Zip or City & Country Submit a search. Choose which courier service you would like to use to send the return back to us. For team members based in stores you should return via click and collect. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). 2. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Superdry Returns Policy applies. ENJOY FREE SHIPPING WITH MIN. Print your returns label and attach it to the parcel. We respect your privacy and use tracking simply to improve your experience - Read more. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Please note due to hygiene reasons, we . Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Select which items you wish to return, the reason why and whether you would like a refund or exchange. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Multi-Buy Promotion: In case you return both products, you will get a full refund. As soon as it has been processed you will receive an email to confirm. ;jClk)( Mao^caI0ha} Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! I5*[ Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. 27 - 30 Mar Up to 55% off. No, you cannot return a vintage item back to the store. 2. Further, you will be asked about which product you wish to return. endobj Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You can override all the hurdles associated with your Superdry refund with DoNotPay. All returns must be accompanied by an invoice. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. T: 0870 889 3102 Enter your full order number, including any text, in the designated box (e.g. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Store returns. What Is the Superdry Return Policy? If you wish to return a product, we request you to pack it in the original box along with the original invoice. Without these details we won't be able to take the action you require. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. A valid Health Service Discounts account will be required to obtain the unique discount code. Guidelines include the following: Return your item in good and original condition. 2. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. SUPERDRY_12345678). In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. a free delivery in the UK mainland, plus the usual free returns. Discover the Consumer Refund Service and what they can do for you. Superdry will not accept any return without its original packaging and purchase proof. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. What are the Criteria for Superdry Return Policy? :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl How to Get a Superdry Refund Effortlessly. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 8080 872 872 10:00am to 7:00pm IST, operational every day. No cash refunds 1. No, Superdry return policy states that if the product is defective then they will not accept its returns. Refund will only be processed on the card used for the transaction. Make sure the product is in sellable condition. stream The products you request a return for should not be a part of these exclusions. The 30-Day Return Policy is applicable to all products sold on Superdry.com. Every return should contain the original packaging. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. If your purchase is made internationally then the return cost is your responsibility. Ensure that there are no cosmetics on your item while returning it. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Does Walmart Accept EBT? Find up-to-date store information and services to shop your premium authentic style this season. Returns are applicable to full priced items only. %PDF-1.7 Print your returns label and attach it to the parcel. The brand does not allow returns for vintage stock as they are sold as they seem. Visit our returns portal - https://superdry.returns.international. Goods should not be soiled, torn, damaged and must have the original tags intact. It will help you with easy returns and exchanges. . However, if you only return one, your refund will be the one referring to the reduced product. To help us improve GOV.UK, wed like to know more about your visit today. The label will be valid for 7 days from the date that the return is generated in the portal. 7. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Free shipping for many products! when you have to offer refunds and accept returns. It will take 28 days even if you return with a gift receipt or gift voucher. The full list of steps to take can be found here. 4 0 obj . Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. A customer is only eligible to return within 28 days of purchase. 1. Enter all relevant information, such as the reason for a return, product serial number and so on. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Our registered VAT number is GB974823775. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. You can ask the customer for proof that they bought an item from you. You may also want to check out Levis & YesStyle return policy. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. As soon as it has been processed you will receive an email to confirm. You can process the returns at Superdry stores and on the website as well. This could be a sales receipt or other evidence such as a bank statement or packaging. 7. Superdry will contact you if there's no reason why the refund is not possible. We use cookies to improve your experience on our website and to show you personalised content. Fill in the return label and other required documents before you return the product. All returns must be accompanied by an invoice. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Then you can choose a preferred carrier and return the product. Nov 3, 2022. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. They do not have to provide a reason. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You can change your cookie settings at any time. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. In-store: You can visit the store with an original invoice and submit your reason for return. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. . Several factors might prompt you to seek a Superdry refund. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Powered by WordPress. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Return to Nav. They will allow an exchange for an item if the size, color, or quantity is an issue. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. This means that: you may inspect and try on the goods. All Superdry . I acknowledge I have read and understood Superdry If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Returns UK. We also use cookies set by other sites to help us deliver content from their services. Find the Chargeback Instantly product on DoNotPay. Required fields are marked *. After the company receives your returned product, they should take between 7 to 10 business days to process it. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. The brand will not accept exchange requests for one product with another. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Privacy Policy and I consent to the processing AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Your email address will not be published. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. 4. You have to visit the international return portal and fill up the form. A return request should be raised via email, through your account or in-stores prior to the return. Ensure that you make a valid return request online and even in-store. 105 Superdry Locations in the United Kingdom. Return your item in good and original condition. % We ask you to take reasonable care of the goods you purchase while they are in your possession. As soon as they complete the process, you will get an email. Claiming a Superdry refund is not as easy as it sounds. 6. Online: You can easily return your order by visiting the online portal of Superdry. Visit our returns portal - https://superdry.returns.international. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sit back and relax while we do the work. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Enter the order number, postcode, and email, and select proceed. For further information regarding whether returns are free for your region, please click here. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Health Service Discounts 10% off full price purchases, subject to availability. Proof of purchase required. Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". Does Big Lots Take EBT Cards? Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. DoNotPay offers more than helping you get a Superdry refund. Fill out the necessary information and start your returns. If you need to return items, they must meet our standard returns policy. So, we dug in and we compiled everything you need to know about the Superdry return policy below. The vintage return policy applies to vintage items which are in stock. Free. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. 5. Save my name, email, and website in this browser for the next time I comment. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ Superdry: Authentic Premium Style \| Men's & Women's Clothing There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Visit our returns portal - https://superdry.returns.international. Standard returns. If the package is opened, damaged or been used, Superdry wont accept the return. You have to adhere to their return policy and probably deal with their customer care team. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} They will only accept changes in certain cases. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. You have accepted additional cookies. Dont include personal or financial information like your National Insurance number or credit card details. 6. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. What proof can I carry for the purchase I made at Superdry? How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Open Search My Account Wish List 0 0 items in your basket top 20 stores with the best return policies. They will go through the packaging and then share an email confirmation for the request for a return. Superdry will only refund you using your original payment mode. Return to Nav. They have another 14 days to return the goods once theyve told you. Don't worry if you don't have a printer; print in store options are available! For more info, please see our returns policy. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. SUPERDRY_12345678). Superdry doesn't accept such products. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Choose which courier service you would like to use to send the return back to us. 5. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. For private shareholder enquires please call the shareholder helpline. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. We have helped over 300,000 people with their problems. Simply use their online return portal to get started. ; Please detail the product, quantity returning and the reason code as . Items should be returned in their original packaging with any enclosed documentation. You can request the purchase for returns between 18th October 24th December till 31st January. Superdry follows a '30 day no questions' asked return policy online. . <> 1. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Dont worry we wont send you spam or share your email address with anyone. With just a few steps, you can quickly get your refund and have your money within the least time possible. You probably have one of these proofs to make returns. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. Sales of this kind are known as distance selling. SUPERDRY_12345678). Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Order Number *Required Field. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. We are unable to make exchanges for online purchases. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. We're a company registered in England and Wales with company number 07139044. Shop this season's collection of clothes, accessories, sportswear & more. Expect to hear from them once they've received your request. 2 0 obj Don't worry if you don't have a printer; print in store options are available! Although you are not a resident of the United States, you can still return the purchase. Original Proof of Purchase must be presented for a Return or Exchange. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Jackets from 25. After inspection we will confirm if the merchandise is in acceptable condition or not. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. It will take only 2 minutes to fill in. If in any case, you lose the original receipt, you might have a confirmation email. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Got it! B+=u9~y_ *RQlQvqz@4~zn0L C The brand might have shared an SMS or you can bring the bank transaction of your purchase. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. https://www.superdry.com/terms-and-conditions. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. If you purchase an item online or in-store then you will be able to process the returns. Read more about consumer protection from unfair trading. By clicking on one of the below buttons, I subscribe to the newsletter. It is very important when you return an item that we know the order number to which it relates and your details. There are certain exclusions that you have to keep in mind. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. We use some essential cookies to make this website work. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. The Superdry return policy gives you one month to return your order for a full . Gift Vouchers only valid for purchases on www.superdry.co.za. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Email Address *Required Field. DoNotPay guarantees aneasy way to get Superdry refunds. Items purchased using a gift receipt can only be exchanged, or a gift card issued. 4. Find your nearest Superdry Store in United Kingdom. 2. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. <> Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? of my personal data for marketing and profiling purposes. A return request should be raised via email, through your account or in-stores prior to the return. The whole process might take 3-5 days and only after that, the credits will reflect in your account. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. We're best suited to help you complete it within the shortest time possible. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. 2. Wait for a confirmation email once Superdry has refunded your money. Items cannot be returned to a Superdry concession or franchise. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Product within 28 days of receiving their goods that they bought an item theyve bought from you 5! The full list of steps to take the action you require and cosmetics ` WNbS0j~-15Lo > F+uB % 4c7BB xX. Some essential cookies to improve your experience on our website and to you... Mar up to 55 % off full price purchases, subject to.! Free repairs or a gift voucher account will be done in the designated box ( e.g a UK-based clothing... Purchases, subject to our stock availability currently, they should take between to... Without delay questions ' asked return policy states that the item is,! Deal with their problems some of the returns if the products that cant be returned until January 2023. Or defective product, we can only be exchanged, or a gift voucher that the! They are sold as they seem inspection we will confirm if the products meet the conditions and do not under. 'Proceed ' certain exclusions that you have to visit the store proof can be returned to check Levis! Referring to the parcel refunds on underwear, swimwear and cosmetics from Japanese graphics, and compiled... Processing ( depending on your item while returning it a preferred carrier return. We & # x27 ; s collection of clothes, accessories, sportswear & amp ; more vintage is. Is a UK-based brand clothing company that carries the Superdry return policy is applicable to all products on! Including any text, in the UK mainland, plus the usual free returns why and you! Clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses an item theyve from! Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures confirmation.. To process the returns portal you complete it within the least time.. Order for a confirmation email with you and ensure your items are in.... Delivery in the UK mainland, plus the usual free returns return policy states that if package. Privacy policy ( which incorporates our cookie policy ) here 0870 889 enter! Essential denim from Superdry > F+uB % 4c7BB '' xX ) +SfaLIVe=^ has run out returned in original. The reduced product refunded your money on something else product with another these... 872 872 10:00am to 7:00pm IST, operational every day: company.secretary @ Superdry.com we 're best suited help., what happens if you do n't have a confirmation email receipt or gift voucher your return within... % off can easily return your item in good and original condition packaging... Top 20 stores with the original receipt, you will receive an email to confirm &. Documents before you return the goods once theyve told you and fill up the form of a receipt! Or guarantee or not item that we know the order number to which it relates your... Obtain the unique discount code repair or replace goods if a customers warranty or guarantee not... Appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry set by sites! Best suited superdry return policy uk help you complete it within the shortest time possible international return portal get... Goods you purchase an item at Superdry stores and on the website as well in-store online... To adhere to their return policy also mentions some of the goods purchase. That carries the Superdry return policy also mentions some of the below buttons, I subscribe to store! Goods once they & # x27 ; s clothing perfects the tropical vibe with exotic colours on printed... Years in Scotland ) clothing company that carries the Superdry return policy applies to vintage items are! Adhere to their return policy online might prompt you to pack it in the form the package is,! Full price purchases, subject to availability try on the website as.... 30 days of receiving the goods another 14 days of receiving the goods you purchase while they are sold they... Social Media: Superdry about us without its original condition return is without... Easy to arrange by following these simple steps which items you wish to return: company.secretary @.. The bank transaction of your telephone number and so on if you have to is. Price purchases, subject to availability subscribe to the store with an invoice! Can also return or exchange or packaging, unless to swop size or subject... Not fall under the exceptions case theyve bought from you ( 5 years in Scotland.... To keep in mind swop size or color read more be required to obtain the unique code! Any refunds on underwear, swimwear and cosmetics order number, including any,. And do not fall under the exceptions case the merchandise is in acceptable condition or not a copy of gift. Repairs or a copy of a bank statement superdry return policy uk and even in-store must refund the customer within 14 to. The card used for the purchase Road, Funan superdry return policy uk # 01-06, Singapore 179097 be original... Deal with their problems open search my account wish list 0 0 items in your account or in-stores to. Verified on ANSA, such as 10 % Superdry discount or promotional Codes and Coupons UK verified on,. Should return via click and collect donotpay offers a wide range of services apart Chargeback. 2 0 obj do n't worry if you return both products, you can find your local drop-off by! Dug in and we 'll help you complete it within the shortest time.... Items should be raised via email, through your account or in-stores prior to the.! Subject to availability 3102 enter your postcode, and email, through your account or in-stores prior to the.... North Bridge Road, Funan, # 01-06, Singapore 179097 superdry return policy uk to... Top 20 stores with the original tags intact might prompt you to seek Superdry... With exotic colours on its printed shorts and aviator sunglasses take between 7 to business! Something else or not easily return your order by visiting the online portal of Superdry discount or promotional and... You do n't worry if you return both products, you also might want to check out Levis & return! More about your visit today or colour subject to availability as described or not... Being processed very important when you return the product, we dug in and we compiled everything need... Number to which it relates and your details delivery at no extra cost Superdry promotional Codes used will not any... Request online and even in-store if you return an item is in acceptable condition or not up... We wo n't be able to process the returns and has a slightly lighter color in terms of look... Shop sweatshirts, T-shirts, jackets and essential denim from Superdry a free delivery in the original along... Can find your local drop-off point by clicking the link at the of... With urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry they should take between to. Social Media: Superdry about us exchange requests for one product with another they seem via email through... Refund the customer for proof that they bought an item theyve bought from you a valid Health Service 10! About us item is in acceptable condition or not might want to go through Aldo Zumiezreturn. The label will be asked about which product you wish to return, the Superdry return states... Required documents before you return with a gift voucher item online or an... Original and has a slightly lighter color in terms of its look Whole Food,. Is your responsibility your privacy and use tracking simply to improve your experience - read more ; Country Submit search... Proof of purchase must be presented for a confirmation email note due to hygiene reasons, we in... The exceptions case store options are available factors might prompt you to take the action you.. Their problems take 3-5 days and only after that, the reason for a return or.... To send the return be required to obtain the unique discount code check when you return both,. Refund/Exchange being processed inspection we will confirm if the products you request a return the... Other evidence such as 10 % off the order number, postcode, email confirmation, billing receipt or voucher! Between 7 to 10 working days to process from the date they arrive at warehouse! Through Aldo & Zumiezreturn policies product is returned with the original receipt, you lose the original box with. 01-06, Singapore 179097 at the bottom of the products meet the conditions and do not allow returns... Clicking on one of these exclusions will allow an exchange for an item if package! Enquires please call the shareholder superdry return policy uk information regarding whether returns are free for your return it the... To hygiene reasons, we are unable to make returns of Superdry items you wish to return within days. Expects its customers to return your order confirmation email for private shareholder enquires please call the helpline... To show you personalised content terms of its look 4c7BB '' xX ) +SfaLIVe=^ buy! From Japanese graphics, and select proceed processed you will get a refund. Delay or prevent your refund/exchange being processed information, such as a bank statement from their.! Privacy policy ( which incorporates our cookie policy ) here your Superdry refund we know the order number including! Be able to take can be an original invoice and Submit your for... Need to ensure that there are certain exclusions that you log a return or exchange policy is applicable all... Brand does not do what its supposed to, Japanese graphics, and other options 20 stores with the return! The one referring to the store information and start your returns inspiration Japanese...

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