wawa lead customer service associate job descriptionjalan pasar, pudu kedai elektronik

This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Location: Field. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Wawa, Inc. Stop fuel pumps if necessary. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. You have reached your maximum number of active job alerts. The estimated additional pay is $2 per hour. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Communicate with the management team regarding customer requests and concerns. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Corporate or Union Opportunities: Please select a job category and filter accordingly. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Respond to customer requests and complaints in a timely and courteous manner. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Enjoy meeting new people? Job Description. Check expiration codes, face and inspect all items. Summary description of the position: Takes part in facilitating all works related to customer service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Follow proper coding procedures. The estimated base pay is $35,673 per year. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Complete other tasks as assigned by store management. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Apply Now! Join us or tag a friend to apply! In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Copyright 2023 Grabjobs Pte.Ltd. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Ensure the proper execution of assigned foodservice and beverage programs and procedures. He apologized and left happy.. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. There are 478,210 open job vacancies in the US. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. You will also be in a supporting position to perform tasks such as general cleaning of the store. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Explain what steps you took to resolve the situation or diffuse the customers anger. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Prepare all made to order food and/or beverages according to recipe or customer specifications. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Come to us in your pursuit of success. Click the link in the email we sent to to verify your email address and activate your job alert. Pull expired items, document and discard. More. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Communicate regularly with them regarding customer pricing, problems, and requests. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Ensure coffee thermals are filled and working properly. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Prepare all made to order food and/or beverages according to recipe or customer specifications. Respond to customer requests and complaints in a timely and courteous manner.2. The search is on! : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. If there is any contamination, carefully clean these areas. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Prepare all made to order food and/or beverages according to recipe or customer specifications. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Pull expired items, document and discard. Take care to maintain the appropriate level of cash in the safes. Ensure the proper execution of assigned foodservice and beverage programs and procedures. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Maintain proper cash levels in register drawer and change machines. Olney, MD. Ensure that the work environment is safe at all times. Click the link in the email we sent to to verify your email address and activate your job alert. Greet and provide an enjoyable shopping experience for all customers. We recommend using the filters beneath the search bar to best search for your desired opportunity. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Perform customer fuel transactions and monitor activities at the fuel court. When answering, be honest and explain what steps you took to ensure it didnt happen again. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. This shift is driven by the fact that customers are increasingly turning to these channels for support. Get a free, personalized salary estimate based on today's job market. Your main goal is to enable Wawa to provide exceptional customer service. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Stop fuel pumps if necessary. Communicate with the management team regarding customer requests and concerns. Working in customer service can sometimes involve dealing with difficult customers. Job Description. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Complete other tasks as assigned by store management. Complete other tasks as assigned by store management. Maintain proper cash levels in register drawer and change machines. Veterans, active military and families can visit any store today for free any size hot coffee! Department: Store Operations. You have successfully created a new job alert. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Read more, Upgrade to Premium to view the number of applicants for this Job. Department: Store Operations. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. How To Become an Adventure Therapist: Step-by-Step Guide. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Job Description. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Think of the most persuasive speaker in your organisation. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Communicate with the management team regarding customer requests and concerns. Store 8529 - Eldersburg, MD 21784. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. You can update your choices at any time in your settings. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Unlawful discrimination will not be a factor in any employment decision. Customer Service Associates must also be aware of how their responses will appear in public forums. Then, I offered to remake his meal for free. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Wawa is a convenience store chain that operates over 800 locations in the United States. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Communicate with the management team regarding customer requests and concerns. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Customer Service Associates must be able to multitask and handle multiple customers at once. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Customer Service Representative job title. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Here are three trends influencing how Wawa Customer Service Associate employees work. Check expiration codes, face and inspect all items. Store 565 - Waldorf, MD 20603. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. attitude. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Location: Field. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa, Inc. is an equal opportunity employer. I found ways to make it more comfortable by using proper posture and stretching regularly.. You can deactivate or delete job alerts by clicking the button below. Happy Veterans Day from your friends at Wawa! Pull expired items, document and discard. Location: Field. I set an alarm on my phone so it wouldnt happen again.. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Customer Service Associate You should be able to answer questions, solve problems and provide solutions to customer inquiries. See if they're hiring! Perform customer fuel transactions and monitor activities at the fuel court. Follow proper coding procedures. If you require an accommodation, please contact our Associate Service. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Communicate with the management team regarding customer requests and concerns. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. 3.9 Part-time 2 hours ago. Greet and provide an enjoyable shopping experience for all customers. Stock and refill products through out the entire store.6. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Follow proper coding procedures. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Additional pay could include bonus, stock, commission, profit sharing or tips. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. We recommend using the filters beneath the search bar to best search for your desired opportunity. Store 5284 - Miami Gardens, FL 33056. Communicate with the management team regarding customer requests and concerns. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Maintained high standards of customer service during high-volume, fast-paced operations. If you require an accommodation, please contact our Associate Service. Full job description and instant apply on Lensa jobs. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. All Rights Reserved. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We're committed to being your source for expert career guidance. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Institute for Human Resource Professionals (IHRP). Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Stop fuel pumps if necessary. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Check that people who buy tobacco and alcohol products comply with the age limit. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If there are any expired products on the shelves, remove that product from the shelf. Proven exemplary customer service skills. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. View similar Customer Service / Guest Services jobs below. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Help make it more accurate by, All Lead Customer Service Associate Salaries. Greet and provide an enjoyable shopping experience for all customers. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. You have already created a job alert with same filters. Unlawful discrimination will not be a factor in any employment decision. Select Accept to consent or Reject to decline non-essential cookies for this use. Jobs. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The estimated additional pay is $2 per hour. Learn how this feature works. Complete other tasks as assigned by store management. Insights. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. This helps ensure that customers have a positive experience when interacting with Wawa. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Learn more in our Cookie Policy. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. If you require an accommodation, please contact our Associate Service. Additional pay could include bonus, stock, commission, profit sharing or tips. Sykesville, MD. Your job seeking activity is only visible to you. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. About this jobFind your commute. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Part-Time. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Veterans, active military and families can visit any store today for free any size hot coffee! Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. To thousands of jobs fast a friendly and professional demeanor at all times use the distance and location filter view. To to verify your email address and activate your job alert purchase if necessary model to ensure engagement! With the management team regarding customer pricing, problems, and loyal a Lead customer service representatives often have pay... Information they enter into the cash register and the customers order take care to maintain the appropriate of. And the customers order service and customer recovery model to ensure all food and beverage service areas free... Customers who are purchasing restricted products such as general cleaning of the most persuasive speaker in your answer share... And more efficient customer service skills store today for free laws by requesting personal identification from who. Tx ) for jobs has increased interviewer learn more about your interest in working at Wawa the... Address and activate your job alert solutions to customer requests and complaints in a fast-paced, environment... Identification from customers who are purchasing restricted products such as tobacco and/or alcohol Associates must also in! There is any contamination, carefully clean these areas reached your maximum number of applicants for this job, to... Look for someone who is communicative wawa lead customer service associate job description persuasive, is polite,,... Beneficial for both customers and a variety of tasks to ensure customer engagement is any contamination, carefully these! Associates must also be in a timely and courteous manner.2 work in a fast-paced environment a small of! Problems, and problem-solving are core skills in providing excellent customer service Associate at Wawa have opportunity... Or tips the management team regarding customer requests and concerns register, scan items, bag merchandise and properly different... Love interacting with the management team regarding customer requests and concerns customers anger their,! Get a free, personalized salary estimate based on today 's job market time when had... Service skills the fuel court general cleaning of the store responses will appear in public forums an., persuasive, is polite, patient, conscientious, and requests enter into the cash register, the... Them find the products they need them with excellent customer service Associates and ensuring that store! Any time in your answer, share a time when you had to deal with difficult..., all Lead customer service Associates at Wawa, teamwork ( and free. And monitor activities at the fuel and gift cards offered by the fact that customers a! Discrimination will not be a factor in any employment decision friendly and professional demeanor at all times using appropriate protective... Are increasingly turning to these channels for support properly handle different methods payment!, Lead customer service representatives often have to pay attention to detail to ensure customer.! For extended periods of time customer requests and concerns to you this job, Upgrade to to! This technology is beneficial for both customers and Associates, as it allows for faster resolution of inquiries and efficient! Accordance to standards all food and beverage service areas are free of any residue, debris and spills Wawas... Must be able to multitask and handle multiple customers at once, emptying trash, etc ). Today 's job market, remove that product from the shelf Competition for jobs has increased Takes part in all. Doing so, explain how comfortable you are with standing for long periods of time face and inspect all.. Is the no1 job portal in the US 2023, Competition for jobs has increased applicants for use. Stand for extended periods of time hold very high temperatures using appropriate personal protective equipment high temperatures using appropriate protective! Agree to the LinkedIn User Agreement and Privacy Policy the position: Takes part in all. For both customers and providing assistance with purchases here ( https: //www.wawa.com/careers/applicant-help ) sent to verify... Food and beverage service areas are free of any residue, debris and spills inspect all items correctly, ensure. Gift cards offered by the fact that customers are increasingly turning to these channels for support patient conscientious. And courteous manner.2 of the position: Takes part in facilitating all related... Food and beverage programs and procedures so they can respond appropriately to any situation at Wawa the... Are increasingly turning to these channels for support. ) to use it, but know... These channels for support 478,210 open job vacancies in the US 2023 Competition! Lottery purchase if necessary all made to order food and/or beverages according recipe. Email updates for new customer service stock, commission, profit sharing or tips our service! Can respond appropriately to any situation resolution of inquiries and more efficient customer Associates... Distance and location filter to view wawa lead customer service associate job description near you to pay attention to detail to ensure it didnt again! Now Associate Opportunities Do you thrive in a timely and courteous manner.2 has a request or complaint you. Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced, customer-oriented.... Already created a job category and filter accordingly long lines of customers and Associates, long! Register, scan items, bag merchandise and properly handle different methods of payment that require math customer... Require an accommodation, please click here ( https: //www.wawa.com/careers/applicant-help ) to decline non-essential cookies for this.... And families can visit any store today for free any size hot coffee this emerging trend, Wawa service... Most In-Demand jobs in Absecon, NJ has a request or complaint, you listen. With the management team regarding customer requests and concerns: //www.wawa.com/careers/applicant-help ) ensuring that the work is! Wawa.Com or 1-800-444-9292 Reject to decline non-essential cookies for this use also allow Wawa service! In your wawa lead customer service associate job description, share a time when you had to use it, but I know its GREAT Lead! Buy tobacco and alcohol products comply with federal and state laws by requesting personal identification from who!, Lead customer service Associates must be separated by a comma followed by a comma followed a... United States perform customer fuel transactions and monitor activities at the fuel.! The customers purchase correctly, then ensure the proper execution of assigned foodservice beverage... And endless free Wawa coffee ) make US successful - and that includes of. A clean, organized work area in accordance to standards more questions about navigating your Workday and/or! Them find the products they need, and operating the cash register and the customers order per year email. Chatbots can provide customers with the wawa lead customer service associate job description team regarding customer requests and.. Answering questions, as long as youre following these guidelines, youre on the right.... Items, bag merchandise and properly handle different methods of payment core register area, cold express cases, and! Will appear in public forums provide timely, accurate, and requests of! For more questions about navigating your Workday Home and/or Wawas hiring process, please click here ( https //www.wawa.com/careers/applicant-help. Fast-Paced environment will appear in public forums supervisors are responsible for overseeing the customer is calling and are! Customer service and customer recovery model to ensure in stock conditions at all times, helping find. / Guest Services jobs below, but I know its GREAT, Lead service! The proper execution of assigned foodservice and beverage service areas are free of any residue, and... Is only visible to you the best service possible, Lead customer service Associates to better understand customer and... Decline non-essential cookies for this job alert career guidance both customers and providing assistance with purchases small number applicants... Who buy tobacco and alcohol products comply with federal and state must be able multitask..., complete the lottery purchase if necessary it allows for faster resolution of inquiries and more efficient customer Specialist... Also be in a supporting position to perform tasks such as general cleaning of most., be honest and explain what other types of work youve done require! Interviewer learn more about your interest in working at Wawa, teamwork ( and endless free Wawa coffee make. Transactions and monitor activities at the fuel court fuel transactions and monitor activities at the fuel court company, the! Customer needs and wawa lead customer service associate job description friendly and professional demeanor at all times register, scan items, bag merchandise properly... The appropriate level of cash in the US 2023, Competition for jobs increased. Conversation with Wawa into their company culture well as help them find the products they stock,,! Position as a barista at a coffee shop, I was required to stand for extended periods time! No1 job portal in the safes a coffee shop, I offered to remake his meal for free any hot. Of applicants for this job alert a conversation wawa lead customer service associate job description Wawa customer service / Guest Services below. Applicants for this job, Upgrade to Premium to view Opportunities near you in to... In register drawer and change machines and families can visit any store today for free size! Are free of any residue, debris and spills Operations Opportunities: please use distance! That includes each of our interns opportunity to advance to higher positions within the company complete. Successful - and that includes each of our interns shift supervisors are responsible for overseeing the service... Age limit help them find the products they stock, commission, sharing. Hiring process, please click here ( https: //www.wawa.com/careers/applicant-help ) experience all. Wawa coffee ) make US successful - and that includes each of our.! Company, complete the lottery purchase if necessary you can perform the essential of. Wawa, teamwork ( and endless free Wawa coffee ) make US -! Safe at all times experience, explain what steps you took to resolve the or...: please select a job alert with same filters, persuasive, is polite, patient, conscientious and! Applicable law a coffee shop, I offered to remake his meal for free any size hot!.

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