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My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. Also a spa but cant say on this as we didnt use it. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. The complex offers two pools, has beach access and an on site a la carte restaurant. As a 5 star all inclusive the lack of snacks and limited meal times was very poor ! Apart from them, our tea menu offers delicious toppings such as pearls, pudding, aloe vera, lychee jelly . This response is the subjective opinion of the management representative and not of Tripadvisor LLC. One negative of the main pool loungers is the stale water smell. A stunning design and setting next to the sea. The staff speaks multiple languages, including English and Greek. It was like a prison bathroom, just painted concrete with a chipped sink and the most lethal shower that went between boiling hot and freezing cold whenever it felt like it. caravelresortspa.gr is using a security service for protection against online attacks. Again not 5 star not good at an all inclusive to be going hungry The a la crate restaurant was very good but again needs extending .. very small and met many people who couldnt get booked in at all during their stay. We are more than happy that you enjoyed your stay with us. We are sorry to hear that you didnt enjoy your stay with us. TUI BLUE CARAVEL - Updated 2023 Prices & Hotel Reviews (Tsilivi (Planos), Greece) Europe Greece Ionian Islands Zakynthos Tsilivi (Planos) Tsilivi (Planos) Hotels TUI BLUE Caravel 1,321 reviews #14 of 70 hotels in Zakynthos Save Share Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece Check In / / Check Out / / Guests Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Up another small flight of stairs. We will discuss your comments with the responsalbe department to improve our services. JavaScript required To view webcomponents.localhost you have to activate javascript. Its not somewhere Id return to in a hurry but it definitely wasnt a terrible holiday either. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! Absolute bliss! Beach was a stones throw away, with nice warm water. We are more than happy to read that you enjoy your stay with us. We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes the balcony was huge with the sea in the distance but not what we believed we booked. Flavour, choice, and presentation were exceptional. The staff are lovely and the setting is stunning, along with the room we had. The loungers on the grass could definitely do with some maintenance/an upgrade as they are chipped and looking worse for wear. We also ate out four times because of this. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! Payments made by partners impact the order of prices displayed. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! What food & drink options are available at TUI BLUE Caravel? We will discuss your comments with the responsable departments. We hope to welcome you back in the near future. Which room amenities are available at TUI BLUE Caravel? George Balaskas, General Manager at TUI BLUE Caravel, responded to this review. Our colleagues showed you the bottles and you agreed that the water was fine. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. The room itself was very basic and the rail in the wardrobe was set only a few feet from the bottom of the wardrobe meaning that even shirts couldnt be hung on it without the bottom being creased, never mind my long dresses. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. We hope to welcome you back in the near future. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I honestly felt like Id taken it down a gear or two and really felt the benefit of it. we loved the staff that make it the place it is i cant mention staff by name because that would be unfair to the staff who you dont see.the food.is fantastic .we dont go back to the same hotels but could be the one that we will. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Which languages are spoken by the staff at TUI BLUE Caravel? Lots of places outside of the hotel to book boat trips and quad bikes etc. You can find this information at the BLUE app and also our staff is always happy to help. Food - delicious!! Available either in the morning from Zante harbour or the afternoon from Keri harbour, this half-day cruise is a real treat for all the family. Probably Wouldnt return. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! Watching ppl get into the freezing pool was entertaining lol . Food - delicious!! All staff. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. Paddle boarding for one hour is 10. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. And on the dining front, there's a buffet place and an la carte restaurant to choose from. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Beach is lovely. One negative of the main pool loungers is the stale water smell. It did seem that we actually got quite lucky with our room as there were loads of requests by other people to change whilst we were there. 2 outdoor pools (The outdoor pools here comes lined with a terrace and loungers) Health & Beauty The gym is stocked with all the essentials for working out, like treadmills and resistance machines. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. We will discuss your comments with the responsable departments. Our colleagues showed you the bottles and you agreed that the water was fine. Rooms Cleaned every day to a high standard . Your feedback is very important to us. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Rooms Cleaned every day to a high standard . Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Your feedback is very important for us. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. A stunning design and setting next to the sea. At. We hope to welcome you back in the near future. We will share your lovely comments with the whole team. You get one free visit so book this as soon as you get your room number! But not because of staffing, Dear Guests,thank you for choosing TUI BLUE Caravel for your stay and also for taking your time to write this review.We are very happy that you were satisfied with our staff.Your feedback is very important for us. For specific enquiries, we recommend calling ahead to confirm. As our rep showed you the contract you could see its the room you booked with the large balcony. The Food Lots of options for both food and drink. - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! Wed been to Rhodes later in the year and found a bus every hour. Overall a really relaxing break at a very laid back peaceful hotel! Still hold your breath walk in and you were fine in a few minutes. For specific inquiries, we recommend calling ahead to confirm. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites. The hotel manager was always around and was very polite and friendly. The island didnt need to win me over as it already has my heart but now so does this hotel! Given the private pools are all very accessible to the main areas I dont understand why the waiters could not have served us .. they need a private pool drinks waiter who walks around every half an hour or so to the private rooms just to check if you want a drink. Most by the main pool are reserved or occupied by 9am. Staff were on hand to assist and advise on dishes. We will forward your lovely comment to the whole team.We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager. There are set times to eat and nothing to eat between these times. Went out most nights Food Fantastic food in general BUT you must eat formally - no snacks on your sun-lounger or between meals , this place really needs a pool snack bar. Didnt swim in it much and wasnt worth the massive extra cost. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. I LOVED the design and interiors of our room. We later discovered two other couples from the same block had been moved the next day. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. Great Hotel for couples! Mini bar was always topped up daily with free drinks and the maids did an excellent job. A few shops, boat trip organisers and car hire quads etc. There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. One negative of the main pool loungers is the stale water smell. This means that an English-speaking TUI rep will visit your hotel during your stay, and info and support are available 24/7 via the TUI app. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. The room was on the second floor accessed by a dirty lift which looked like a service lift. You will be redirected once the validation is complete. The Facilities Two pools - we only used the main one. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. Flavour, choice, and presentation were exceptional. Mini bar was always topped up daily with free drinks and the maids did an excellent job. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. In addition the food was also good and the hotel is in a great position away from the hustle and bustle of the main resort but within easy walking distance - and no wrist bands yippee. We are very happy that you enjoyed our staff service and the food. Treatments started from 50/60. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. During the day, you can play tennis and basketball. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! We stayed for 7 nights at the end of September. We did some water sports a short walk away - very reasonably priced. Which room amenities are available at TUI BLUE Caravel? Beds made daily with clean towels. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Pointless. Liked the young band outside, the Elton Night and Casino Night most. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Our team checks each review posted on the site disputed by our community as not meeting our. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. Wed been to Rhodes later in the year and found a bus every hour. Many kind regards George Balaskas Hotel General Manager Dinner has three theme nights, Greek, Gala and seafood, all were really good. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Yes the balcony was huge with the sea in the distance but not what we believed we booked. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Poolside entertainment was a good laugh and the entertainment staff are so friendly. We are more than happy that you enjoyed your stay with us. The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Please check your browser settings Yes, dry cleaning and laundry service are offered to guests. We had a bar in our block of apartments which was nice to sit in once we had been for dinner in the main hotel. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. We will share your lovely comments with the whole team. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. We hope to welcome you back in the near future. Liked the young band outside, the Elton Night and Casino Night most. Room was spotless as was the hotel and grounds. Room was spotless as was the hotel and grounds. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. Entertainment was good. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). We are sorry to hear that you didnt enjoy your stay with us. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. One small wardrobe, a length of workspace and two small bedside tables with no drawers. Everything is cooked perfectly and a good range of choice. Tui also run excursions, one of which we went on to smugglers cove. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . You could pay for premium alcohol however we didnt. Not All Bad - But NOT 5 Star. Thought one of the pools was supposed to be heated but it wasnt. We are happy that you enjoyed your staff service. Paddle boarding for one hour is 10. The service was great, the staff were always walking around and would bring drinks to your bed, great service and really happy team. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! The drains in the bathroom smelt badly on the first few days but got better as the week went on. ARCHELON is an organisation to protect the sea turtles. Beach is lovely. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. Are there opportunities to exercise at TUI BLUE Caravel? We were a bit dubious about the all inusive option with regards to other hotels experienced but this hotel was fantastic and second to none. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Also a spa but cant say on this as we didnt use it. Staff- As most of the reviews state, the staff our very friendly and attentive. Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. The food at both the buffet and cullinarium were good and we found the cocktails to be lovely although they definitely varied in strength! This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Yes, guests often enjoy the ocean view available here. Kind regards, George Balaskas Hotel General Manager. In ours the water was running brown and there was a constant sewage smell in the bathroom. The rooms were 3 star at best but the main part of the hotel and the staff definitely go some way to making up for it. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. I cant think of anything I would change about this hotel . Is parking available at TUI BLUE Caravel? Even the toilet seat was stained yellow - not great for a four star hotel. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Our second visit here and it looks like Covid has taken its toll. Great evenings are for a drink on hand and this view Hello from #Caravel Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. a selection for everyone . The resort is set right on a sand-and-shingle beach. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Fridge replenished each day with fresh water and juices. Flavour, choice, and presentation were exceptional. Please, be kindly aware that your feedback is highly appreciated as it makes your blue team better. So you have to make meal times or else go hungry as there is NOTHING in between !! Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! We stayed 2 weeks at Tui Blu Caravel, Tsilivi end Sep starts Oct 2021.Short bus ride from the airport. Own or manage this property? Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. 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